Job Description

The Personal Banker position provides “Simply the Best” customer service to each customer every time, which includes being accurate, being available, making it easy for our customer and personalizing all customer interactions. The associate in this position:

• Using consultative selling techniques, analyzes and provides solutions for clients' financial needs.  Makes sales referrals to specialized areas of the Bank based on customer need.
• Proactively seeks out current and potential clients for sales and customer service opportunities through calling activities and use of marketing resources.
• Works with banking office team members to achieve individual and banking office sales goals by opening new accounts, taking loan applications and closing loans
• Researches customer inquiries and provides resolutions within Bank guidelines.
• Responsible for maintaining up-to-date knowledge of products, services, technology, and regulations.
• Complies with internal security policies and procedures and maintains customer confidentiality at all times.
• Maintains records, reports, and procedures required by the office.  

Basic Qualifications

• High school diploma or GED is required
• Minimum of 1-year of customer service and sales in banking, financial services or incentive driven retail sales required

Other Traits and Characteristics

• Must have excellent written and verbal (face-to-face and phone) communications skills, to include professional grammar and demeanor.
• Experience working in a team environment and developing relationships.
• PC and Internet proficiency.
• Bachelor's degree in Business or a related field preferred.
• Series 6 and state Insurance licenses preferred.  Must obtain these licenses within a timeframe established by management. 
• Proven organizational skills with attention to detail.
• The ability to multi-task

Based on experience, this position may be hired at the senior level.

Grade 68.         

Huntington does not accept solicitation from third party recruiters for any position.

EOE/M/F/D/V

Benefits

401K, Dental, Disability, Discounts, Flexible Spending, Health Savings Account, Holidays, Life, Medical, Paid Time Off, Prescription, Retirement Plan, Stock Purchase Plan, Tuition Reimbursement, Vision

Company Profile

MEET HUNTINGTON

We are a bank invested in people.  For more than 140 years, we’ve focused on meeting our customers’ financial needs with simply the best service.  How?  With a team of people like you.  Individuals who – for as different as they are – share a few incredibly important things:  honesty, passion, and a real commitment to people.

Headquartered in Columbus, Ohio, Huntington holds assets that total more than $50 billion.  With more than 600 regional banking offices, 1,400 ATMs, and a technologically advanced telephone bank, we provide innovative retail and commercial financial products and services to customers in Indiana, Kentucky, Michigan, Ohio, Pennsylvania, and West Virginia.

So when it comes to growing our team, we don’t do it like just any bank would.  We do it differently. 

We do it the Huntington way!

Our Business Model

We like to think of ourselves as a local bank with national resources.  We are a bank that is not so large that associates and customers feel lost, yet not so small they don’t have access to resources they need.  We like to think it’s just one of the things that makes us distinctive. 

Because we are A Local Bank.

We really get to know our customers and their families because we live in the communities we serve.  We understand their hopes and dreams.  And because they know us, they trust us to help them make the financial decisions that best meet their needs.

Because we have National Resources.

Behind each local office is a team of national resources that provide dependable support, reliable information and offer competitive products.  Our footprint spans across several states and includes hundreds of banking offices and over 1,400 ATM locations throughout the Midwest. 

We think it’s the best of both worlds!

Awards and Industry Recognition

§         Greenwich Excellence Award for Overall Customer Satisfaction, National

§         Greenwich Excellence Award for Branch Services, National

§         Greenwich Excellence Award for Cash Management Services, National

§         Greenwich Excellence Award for Online Services, National

§         Greenwich Excellence Award for Cash Management Services, Regional

§         Number One SBA Lender in Ohio and West Virginia

§         Ranked #5 of All U.S. Banks for Retail Home Page Performance, Keynote Systems, Inc.

§         Ranked #5 of All U.S. Financial Institutions in Treatment of Online Customers, The Customer Respect Group

Our BENEFITS

Huntington associate benefits meet a range of individual and family needs, including relaxation, financial protection and increasing security, both during your career and for retirement.  Our comprehensive and versatile program is competitive with peer employers in our industry.

The ways we reward commitment, dedication and achievement are both tangible and intangible.  Even though employee benefits make up a significant part of our associates’ total compensation, dollars are only one measure of the quality of a benefits program.  It’s our policy to provide a variety of benefit plans which together help to attract and retain the kind of career associates who contribute to our continuing growth, success and profitability.

Time Off Benefits

Huntington has a flexible time off benefits program that allows our associates to better manage their time away from home for reasons that are important to them.

Health Related Benefits

Huntington offers programs including Health Care, Spending Accounts, Life Insurance, Accidental Death and Dismemberment, as well as Short-Term and Long-Term Disability.

Other Benefits

Huntington offers an Investment and Tax Savings Plan, Retirement Planning and Tuition Reimbursement.

DIVERSITY

Equal Employment Opportunity

Huntington is committed to the principles of equal employment opportunity, Huntington will evaluate all applicants and associates on the basis of job qualification – not race, color, religion, gender, sexual orientation, national origin, age, disability that does not prevent applicants and associates from performing the essential functions of the job, veteran status, citizenship or any other characteristic covered by federal, state, or local law.

We also ensure that equal employment opportunity takes place in all employment practices.

To learn more about our company, visit our Corporate site at http://www.huntington.com.

To apply for a position, visit our Careers site at http://huntington.com/careers.