Job Description

Housing Agency in Northeast Ohio seeking qualified individuals to fill key staff position within the organization. Qualified candidates must possess excellent oral and written communication skills, be very organized, show attention to detail, be proficient in mathematics and have exceptional customer service skills. Completion of secondary education required, college degree or equivalent preferred. Must be proficient in computer operations, office practices and procedures and have two (2) years of relevant professional experience.

This position deals directly with low to moderate income families, as well as disabled and/or elderly clients participating in the HCV (Section 8 housing program) and includes the following: application review, client rent determination, documentation, compliance with all HUD regulations, annual file review, and inspections of assisted units.

Successful candidate must have the ability to: define problems, collect data, establish facts, and draw valid conclusions; exercise independent judgment and discretion; understand, interpret, and apply laws, rules, or regulations to specific situations; accurately calculate fractions, decimals, and percentages; compile and prepare reports; communicate effectively; handle sensitive inquiries from and contacts with officials and the general public; develop and maintain effective working relationships; resolve complaints; maintain records according to established procedures; will be required to complete training and certification requirements within the first six months of employment.

The following includes an overview of the job requirements:

· Conducts initial application and recertification activities with respect to the housing program choice voucher program; receives applications and conducts interviews to assess applicant eligibility; obtains required documentation for applicant file (e.g., reference checks, police checks, employment/income verification, asset verification, etc.); determines applicant eligibility or ineligibility in accordance with applicable policies and procedures and federal guidelines; prepares timely correspondence advising of qualification or non-qualification; advises eligible applicants of Housing Authority functions, programs rules and regulations, and their responsibilities; initiates Housing Choice Vouchers; utilizes established formulas to calculate annual and adjusted income for participants; determines rental sharing (and prepares appropriate notifications; prepares inspection forms; reviews and approves leases and related documentation; prepares documents and correspondence and enters accurate data into system; makes appropriate referrals to other community resources/agencies.

· Reviews applications and declaration forms for completeness and consistency; conducts analysis and error identification and initiates corrective action; assists applicants/recipients with obtaining additional information necessary to resolve discrepancies.

· Maintains records and generates reports concerning applicants for the program (e.g., number of applications received, number approved or denied, number of interviews conducted, etc.).

· Assists with the investigation of tenant or landlord program abuse.

· Demonstrates regular and predictable attendance.

· Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions.

The successful candidate must show a knowledge of English grammar and spelling; office practices and procedures; data processing techniques; interviewing techniques; records management; community resources and services; computer operation; use of modern office equipment

Excellent salary and benefits package