Advertiser Profile
New Page 1
Our Company
FedEx Custom Critical is North America’s largest expedited carrier. We provide 24/7 pickup and delivery service throughout the United States and internationally, specializing in same-day and next-day delivery. We offer exclusive-use vehicles in five sizes; extra care in handling for high-value or sensitive freight; and expedited air options for the fastest delivery times.
Our modern and spacious headquarters is located between Akron and Canton in Green, Ohio. We currently employ approximately 600 team members in fields ranging from customer service and operations to human resources to information technology to sales and marketing.
We are proud to be a five-time winner of the NorthCoast 99 award, which recognizes the top employers in Northeastern Ohio. Learn more about FedEx Custom Critical by visiting customcritical.fedex.com
Our Culture
|
The FedEx Custom Critical culture is one of collaboration, commitment and doing “whatever it takes” to help a colleague or customer.
Although much of our interaction with customers and FedEx Corp. counterparts is done via telephone, our team members have the ability to build genuine relationships. That’s because we attract and hire talented people, who are motivated to make a difference.
We provide many work perks, including team-building activities and on-site amenities. We celebrate each other’s diversity and foster an atmosphere of inclusion. We invest in our community and provide ample volunteer opportunities for our team members.
Our team members are proud to say that they’re part of the FedEx Custom Critical family.
|

|
Our Benefits
The FedEx Custom Critical employment experience goes beyond compensation – to include benefits and unique amenities to help team members balance responsibilities of work and home.
In addition to competitive compensation, we offer health benefits for full- and part-time employees, performance-based quarterly bonuses, a 401(k) program with generous company match, short- and long-term disability, life insurance and a pension plan. We also provide paid sick time, vacation time and six paid holidays.
Amenities abound at FedEx Custom Critical. We have an on-site cafeteria, learning library, fitness center, company store, ATM and exercise programs. We offer a college scholarship program for employees’ children, along with an adoption assistance program. We offer discounts from local and national vendors, enabling team members to save on amusement park tickets, vehicle purchases, computers and more.
FedEx Custom Critical supports many worthwhile organizations, from Green Local Schools to Akron Children’s Hospital to the American Cancer Society. Along with monetary support, we partner with organizations that provide volunteer opportunities for our team members.
We believe that motivated and engaged team members positively contribute to company profitability and customer satisfaction. So FedEx Custom Critical provides many benefits to make our work experience a truly distinctive one.