The First Choice for your career.
The First Choice For your career.
FirstMerit Corporation (Nasdaq: FMER) is a diversified financial services company headquartered in Akron, Ohio, with assets of $10.7 billion, 158 banking offices and 182 ATMs in 25 Ohio and Western Pennsylvania counties. FirstMerit provides a complete range of banking and other financial services to consumers and businesses through its core operations. Principal wholly-owned subsidiaries include: FirstMerit Bank, N.A., FirstMerit Mortgage Corporation, FirstMerit Title Agency, Ltd., and FirstMerit Community Development Corporation. FirstMerit Bank N.A. is an equal opportunity employer.
Integrity, People, Service & Performance
Our core values are Integrity, People, Service and Performance. Our core values relate to our deep sense of INTEGRITY in all aspects of our business, our PEOPLE and their ownership and mastery of their work, our SERVICE ethic and the creation of a unique service company and our high PERFORMANCE ideals. We know and recognize we must be the preferred choice for the next financial decision by current and prospective clients. Our shared vision is to be the bank of first choice for financial services in the communities we serve.
First in Service, First in Sales, a partnership of local service providers. FirstMerit is founded on the principle that we deliver our services in a personal, one-to-one manner. Critical to our ability to meet the total financial needs of our customer is a fundamental caring and service attitude. Every banker at FirstMerit, whether a Personal Banking Representative, Business Banker, Trust Officer, Proof Operator, Teller, or Financial Analyst, is a relationship manager.
Relationship Banking at FirstMerit is understanding our customers through knowledgeable caring bankers delivering the best and most complete solution; it is adding value by having the products and services the customer needs, when they are needed; it is building confidence by demonstrating that we know what we are doing and do it exceptionally well; and it is delivering on promises and building trust in the communities we serve.
Super Community Banking
How is FirstMerit different from other banks? We are a Super Community Bank. Super Community banking means the ultimate decision makers are close to the customers, which enables prompt response on credit decisions. We have product parity with larger bank competitors and our regional structure supports strong client relationships and customer service. And, we have local advisory boards.
We feel decisions should be made by bankers at the point of contact with the customer and this is best supported by a local bank management team in the communities we serve.
At FirstMerit, we are an empowered, energized, highly competent group of customer centered problem solvers. We believe in relationship banking and relationship management: total needs based solutions. We strive to provide unfaltering customer service. We have interdependent and decentralized decision making and strong risk management. We believe in high performance accountability and independence. All of these factors combine to make FirstMerit the First Choice for your career.
FirstMerit Bank N. A. is an equal opportunity employer.